We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal schedules and routines. While many things have changed, one thing remains the same: our commitment to your safety & health.
Infection control has always been a top priority for our office and you may have seen this during your visits. Our infection control processes are designed so that when you receive care it is both safe and comfortable. While preparing to welcome patients back, we wanted to take a moment to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We monitor the actions of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are always current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help further protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.
- When you arrive at the office we have hand sanitizer we will ask you to use. You will also find some in the reception area and at other areas in the office to use as needed.
- You may notice that our waiting room will no longer offer magazines, children’s toys, and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for some social distancing between patients. As a result, you may find that you have fewer options for scheduling your appointment.
- We will do our best to schedule more time between patients to reduce waiting times, as well as reduce the number of patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we are taking to keep you safe in our practice. To make an appointment, please call our office at 636-970-7902 or visit our website at www.hillisfamilydental.com.
Thank you for being a being a patient and choosing Hillis Family Dental! We greatly value our community of patients and your trust and loyalty—we look forward to welcoming you back!
Dr. Amanda Hillis and Team